Shipping Policy

We ship Monday – Friday, excluding holidays. Orders placed before 7:00 AM Eastern Standard Time should ship within 1-2 business days.

This is subject to change due to extreme changes in weather or holiday delays. We will always do our best to ensure your order makes it safe and sound.

Live pets, fresh or frozen foods, aquariums, and other select products may not be eligible for shipping.

Standard Shipping is available across all Canadian provinces. Most standard shipping may be deliverable within 1-2 business days, and some restrictions apply to specific locations.

Due to size and/or weight, certain items bear a shipping surcharge or special handling fee, which will still apply. Total shipping charges are automatically calculated during Checkout prior to completing your order.

Shipments are not available to post office box (P.O.) addresses.

Free shipping applies to orders $200 and above after discounts or promo codes are applied and before applicable taxes.